Become a Customer Engagement expert
Learn how to create a unique customer experience with guidance from trusted advisors, featuring courses prepared by Customer Data and Marketing Automation industry experts.
Partnership
Success Program
Empower Your Success:
Partner with Confidence
Contact your Partner Account Manager for more detail
Core Program
Unlock the Essentials:
Your Journey Begins Here!
Free
Core Program
Online | Free
Start your adventure with our Core Program, designed to lay a solid foundation for new users. Master the essential features of our application, and gain the confidence to navigate with ease. Whether you're handling day-to-day tasks or exploring new possibilities, this program equips you with the tools to make the most of our platform from day one.
Day 1
- Introduction & SALESmanago Overview
- Data Gathering and Storage & Dashboards
- 360° customer profile
- Customer Segmentation: best practices and types of segmentation
- LeadFlow: tools and techniques
- Mastering Live Chat: Crafting Real-Time Customer Communication
Day 2
- Best solutions for website personalisation
- Email Marketing - first steps
- Exploring the potential of Mobile Marketing
- Web Push: setting up and launching mass campaignAutomate & Elevate: Unlocking the Power of Workflow Automation
Mastery Program
Elevate Your Expertise:
Master Every Detail
Cost: €499
Mastery Program
Online | Cost: €499
For those ready to take their skills to the next level, our Mastery Program offers an advanced deep dive into the platform. Go beyond the basics with sophisticated techniques, powerful customization options, and seamless integrations. This program is tailored for those who want to fully harness the power of our application, optimizing every function to meet your business's most complex needs.
Day 1
- Introduction
- Revenue Attribution Analytics & custom dashboards
- Social media and Ad networks
- Unlocking the Power of Zero-Party Data
Day 2
- Advanced segmentation: RFM & Dynamic segments
- Introduction to Spotlight
- How to Master Customer Experience - advances Website Personalization
- Customer Loyalty Management
Day 3
- Exploring the potential of AI Recommendation & Predictions
- Discover the possibilities of Deep Behavioral Personalization with Product Collections
- Workflow campaigns - advanced strategies
- Use Cases of Custom Solutions
Partnership Success Program
Empower Your Success:
Partner with Confidence
Contact your Partner Account Manager for more detail
Partnership Success Program
Online
Our Partnership Success Program is your ultimate guide to implementing our system like a pro. Designed for partners, this program covers the entire customer lifecycle—from onboarding new clients to providing ongoing support. With expert insights on deployment, customer engagement, and collaboration, you’ll have everything you need to drive success and grow together with our Partner Success Managers by your side.
Course only for SALESmanago PartnersDay 1
- Introduction to the Customer Success Ecosystem
- Key Principles for Successful Cooperation between the Partner and Partner Success Manager
- Implementation training - customer onboarding and setup
Day 2
- Technical Deep Dive Session: CDP Integration Process
- How to plan and execute a successful migration process
- SALESmanago Strategic Vision: Revealing the Roadmap for Success
Day 3
- Advanced Customer Engagement Strategies
- Customer Retention Playbook - introduction
- Use cases review and main assumptions of the successful Marketing Automation
Contact your Partner Account Manager for more detail
Loved by marketers,
trusted by industry
